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Portage County Health District informs residents that COVID-19 contact tracing calls may be from a 415-area code

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Portage County Health District (PCHD) continues to respond to COVID-19 following the guidelines set by the Ohio Department of Health and Centers for Disease Control and Prevention. Part of this response is using contact tracing to track cases and prevent larger outbreaks. PCHD is contracting with Public Consulting Group LLC (PCG) to assist in the contact tracing process for Portage County. PCG contact tracers will be using a 415-area code when calling Portage County residents. If you don’t answer, PCG will leave a call back number with a 330-area code.

Contact tracers may ask for your name, address, basic health information, and the names of places or people you have visited.

PCHD contact tracers will NEVER ask for payment, social security numbers, bank account information, credit card numbers, or insurance information.

To protect yourself and others from COVID-19, it is recommended that you stay up to date on your COVID-19 vaccines and get tested for COVID-19 if you are experiencing symptoms or have been in contact with someone with COVID-19. Symptoms of COVID-19 may include fever, chills, cough, shortness of breath, fatigue, muscle/body aches, headache, new loss of taste or smell, sore throat, congestion/runny nose, nausea/vomiting, or diarrhea.

PCHD currently has COVID-19 home tests kits available. Home test kits can be picked up at the Portage County Health District Monday through Friday from 8:00am-4:00pm at 999 East Main Street, Ravenna.

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