Portage County District Library (PCDL) will be returning to curbside pickup of library materials beginning Monday, November 30. This is due to the increasing spread of COVID-19 within Portage County and bordering counties. Patrons will be able to schedule times to pick up their holds at all of our branches.
Holds may be placed through our online catalog, or by calling any of the branch locations. If you don’t know exactly what you want and are looking for suggestions or recommendations, our staff will be happy to help you select materials, though we will be limiting those staff-selected materials to five items per transaction. For reading suggestions, we also recommend using our NoveList and NoveList K-8 Plus databases, which are available through our website at www.portagelibrary.org (under Find Information tab) as well as in the online catalog.
When your items are at the branch and ready for pickup, you will receive an automated notification by phone, text, or email based on your preferences. We ask that after you receive this notification, you contact the branch to schedule pick up options. In the interest of saving trips, if you are requesting multiple items, you may want to wait until most or all of them arrive before scheduling a time.
When it is time to pick up your items, they will be bagged for privacy and set out for pick-up in the following locations: Aurora Memorial Library (330-562-6502): In the front lobby of the building near the display cases; Garrettsville Library (330-527-4378): In the lobby directly inside the front door; Pierce Streetsboro Library (330-626-4458): Outside the doors to the library building, adjacent to the book returns; Windham Library (330-326-3145): Inside the Renaissance Family Center, outside the library doors
For patrons scheduling pick up at the Randolph Library (330-325-7003), your pick-up process will be somewhat different. When you schedule a time to pick up your materials you will be asked for the color and model of the vehicle which you will be driving. When arriving to pick up materials, we ask that you park in the front parking spaces and open the trunk of your vehicle, library staff will then place those items in the trunk. Please remain in your vehicle for the entire time that staff are delivering your materials.
In all cases, we ask that patrons return library materials to the book drops. In accordance with current CDC guidelines, we will be keeping materials separated for four days before they are checked in on the fifth day. Because of this, items may remain on your account for some time after you have returned them. We will not be charging fines on any items during this time. For more information on our contactless pickup procedures and other PCDL information, visit www.portagelibrary.org.
